Privacy Policy
Last updated: December 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and company details
- Business information and workflow data necessary to provide services
- Payment and billing information
- Communications between you and FixAskHQ
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process payments and send transaction confirmations
- Respond to your inquiries and provide customer support
- Send service updates, technical notices, and security alerts
- Analyze usage patterns to improve our offerings
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in delivering our services (e.g., payment processors, email services)
- Professional advisors such as lawyers and accountants
- Law enforcement or regulatory authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Withdraw consent where we rely on it to process your information
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though this may affect functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website.
10. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at info@fixaskhq.com.